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Warranty department, outsourced

You're owed more than the OEM paid you.

Denied claims nobody appealed. Labor billed below the rate your state entitles you to. Approved claims that never hit a statement. It adds up quietly, every month.

Book a 20-minute review Call (208) 476-3120

No DMS integration You keep your portal access and your data One rooftop to start

app.warrantydue.com/claims

The warrantydue claims dashboard, showing open claims, appeals awaiting filing, short-paid claims in dispute, and amounts recovered year to date.

You get a live view of every claim we're working — what's submitted, what's denied, what we're appealing, and what's been paid. You never have to ask where something stands.

Five repair orders off one claim register

One was paid the way it was submitted.

Five repair orders off one claim register. Format shown is illustrative.
Repair order Operation Hrs subm Hrs paid Code Disposition
RO-41182 Final drive seal replacement 3.4 3.4 — Paid
RO-41207 Hydraulic pump — remove and replace 4.6 3.1 LT-14 Short-paid 1.5 hrs
RO-41233 Cab harness — intermittent fault 2.0 0.0 DN-31 Denied, never appealed
RO-41290 Engine ECU reflash under campaign 1.2 — — Approved, unpaid
RO-41304 Track adjuster — billed to the customer — — — Never submitted

Format shown is illustrative

If that looks familiar, the call is worth twenty minutes.

Where the money goes

Warranty is a full-time job that usually gets done in the gaps — between two other roles, or by whoever's left after the coordinator quit.

What we handle

You're not buying software. You're handing off a department.

The work Hiring a coordinator With warrantydue
Daily claim submission One person, when they're in Submitted every business day, never one person's desk
Denials and appeals Whatever time is left over Appealed within the week, every time
OEM policy changes Learned the hard way Tracked and applied across every account
Statutory rate filing Usually never filed Prepared and submitted for you
Statement reconciliation Rarely tied out Monthly, claimed versus received
Coverage when they quit Recruit, hire, train again Covered, no gap

How it works

  1. Week one

    Onboarding

    You send claim history and repair orders. No DMS integration required. We meet your service manager and learn how your store works.

  2. Daily

    We work the claims

    Every claim is checked against OEM policy and your state's reimbursement statute before it goes out. Denials get appealed.

  3. In parallel

    We recover the past

    A ranked file of everything denied, short-paid, or never filed. We handle resubmission and appeals.

  4. Ongoing

    You get updates

    A weekly summary and a monthly reconciliation. You always know what's open, what's paid, and what we're fighting.

Statutory rate review

Several states require manufacturers to reimburse warranty labor at your retail rate. Most equipment dealers have never filed. It's a one-time submission that changes every claim after it.

Statutes differ by state and by equipment class. The 50-state guide sets out which ones apply to ag and construction dealers.

Check your state

Who you'd be working with

Small on purpose. You get the same two people on every call, not a ticket queue.

  • Dale Hutchens

    Warranty operations

    Nineteen years in fixed ops at an ag dealer group. Handled claims for John Deere and Kubota across seven rooftops.

  • Marisol Vega

    Appeals and statutory filings

    Twelve years as a warranty administrator, most of it on construction equipment. Writes the appeals and prepares retail-rate submissions.

Tell us what warranty costs you today.

We're talking to fixed-ops teams about how warranty actually gets handled. Twenty minutes, no pitch. If we see money on the table, we'll say so.

  • Free look at one rooftop, one quarter
  • You keep your portal access and your data
  • Start with one store. Cancel any time.

Rather talk than type? Call (208) 476-3120, Monday to Friday, 7am to 6pm Central. Someone who has worked claims will answer.

Who handles warranty claims today?

We reply within one business day.
One rooftop to start. Cancel any time.